Cardiology Consultants of Philadelphia is a professional medical organization committed to the healing mission of Medicine. CCP specializes in providing comprehensive cardiology care and currently has 40 locations throughout the Philadelphia area. We are currently hiring for a full time phone operator to work at our South Philadelphia, PA office.
Responsibilities
• Receives, places, and transfers telephone calls using appropriate phone etiquette
• Records and communicates all messages in accurate, concise, and timely manner, using appropriate medical terminology and abbreviations, and appropriate EMR workflows for “phone notes”.
• Routes emergency calls appropriately.
• Pages individuals to inform them of telephone calls, using paging and interoffice communication equipment.
• Maintains accurate listing of physician phone numbers, fax numbers and addresses.
• Performs clerical duties, such as typing, proofreading, accepting orders, scheduling appointments, and sorting mail when required.
• Ability to make appointments in our scheduling system, GPMS
• Schedule tests and follow up appointments utilizing order reconciliation process
• Review instructions for studies scheduled with patients
• Call patients to confirm or reschedule appointments
• Verify demographics, insurance, and Primary Care information during scheduling process
• Other duties as assigned
Requirements
•Must have experience in a medical office setting, preferably in Cardiology
•Must have the ability to multitask
•Computer knowledge is a must with ability to work in multiple programs
•Experience with an EMR system required
•Must be well spoken, friendly, and outgoing
Benefits
Cardiology Consultants of Philadelphia provides medical, vision, dental, 401k, profit sharing, LTD, and PTO.