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PHYSICIANS

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AFFILIATIONS

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TREATMENTS

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SPECIALTIES

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CONDITIONS

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PATIENT RESOURCES

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Cardiology Jobs

 
 

Central Access Call Center Supervisor

APPLICATION DEADLINE: N/A
JOB TYPE: Full Time

South Broad - CCP at Jefferson

Job Description

 

Responsibilites

  • Hire, onboard and train Access Center personnel.
  • Coach call center staff through challenging patient issues.
  • Analyze call center data and prepare reports for upper management.
  • Evaluate staff effectiveness and performance annually or on an at-need basis.
  • Develop monthly, quarterly and annual call center goals and action plans.
  • Prepare work schedules to ensure sufficient coverage and optimize staff assignments
  • Enforcing and developing workflows to develop patient care initiatives

Requirements

•Must have experience in a medical office setting, preferably in Cardiology

•Must have the ability to multitask

•Computer knowledge is a must with ability to work in multiple programs

•Experience with an EMR system required

•Must be well spoken, friendly, and outgoing


 

Benefits

Cardiology Consultants of Philadelphia provides medical, vision, dental, 401k, profit sharing, LTD, and PTO

Apply For This Position

 

Please print and fill out the application to apply to any one of our positions.
Apply Online CLICK HERE FOR APPLICATION


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